What material are your products made of?
Our necklaces and bracelets are made of stainless steel. They are non-tarnish, hypoallergenic, lead-free, and nickel-free.
Will the color fade after using the jewelry a few times?
Our accessories are non-tarnish and saltwater resistant. You can wear them in the shower, at the beach, and even underwater. With proper care, these pieces can last a few years.
Always clean jewelry after use. Wash with plain water after exposure to sweat or saltwater. Gently wipe off any moisture and make sure it is completely dry before storing. This is to ensure the longevity of its color and shine.
ORDERING & SHIPPING
How do I make a purchase?
For easier tracking, all transactions shall be done here on our website. We do not accept orders made via our social media pages. Should you have any concerns or special requests, kindly send an email to firstname.lastname@example.org.
What are the payment methods that I can choose from?
We're now accepting payments made through PayPal (credit or debit), Paymongo (GCash, debit, and credit), and BDO bank deposit. We do not offer Cash on Delivery.
To learn more on how you can link your credit or debit cards to PayPal, please see this guide.
How much is the shipping fee?
We offer FREE SHIPPING within the Philippines. Our standard free shipping takes about 3-10 business days. We also offer next-day delivery for Metro Cebu (weekdays only) for a minimal delivery fee of P50.00.
All orders are fulfilled by PAYO. For inquiries and updates about your parcel, kindly refer to the contact channels provided in your shipping confirmation email.
Do you ship internationally?
YES! We now offer international shipping to select Asian countries and cities.
- Kuala Lumpur
- Chiang Mai
Rates will be calculated on checkout. We will slowly be adding more countries soon. Shipping every Saturday (GMT+8) via FedEx.
When will my order(s) get shipped out?
For local orders, please give us at least 1-2 business days to get your order(s) processed and ready for shipping.
For more information about shipping, please read our Shipping Policy.